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Listening Quiz: Báo Cáo Sự Cố Suýt Xảy Ra Nhầm Nhãn Ống Máu – Advanced Level
Th3 25, 2024
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bởi
Anna Phạm
trong
Tiếng Anh Y Tế
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1.
What is the main topic of the conversation?
A report of a mislabeled blood tube and how it was handled
A complaint about delayed patient results
A discussion about a laboratory machine breakdown
A plan to change the reception desk schedule
Explanation:
Jessica reports a near-miss involving a blood tube with the wrong patient label, and the conversation focuses on how it was caught, reported, and used to improve safety.
2.
Why was the blood tube considered a near-miss?
It was broken before it arrived at reception
The sample had already been sent to the lab
The wrong patient label was noticed before the sample was sent to the lab
The reception staff refused to accept it
Explanation:
Jessica says the tube had the wrong patient label, and that the error was caught before the sample was sent to the lab.
3.
What did Jessica do after noticing the labeling problem?
She changed the patient details herself
She asked Paul to call the lab
She threw the tube away immediately
She informed the reception staff right away
Explanation:
Jessica says, ‘Yes, I informed them immediately,’ referring to the reception staff.
4.
What can be inferred about Paul’s response to Jessica’s report?
He thought the incident should be ignored
He was angry that the sample was not sent out
He wanted Jessica to stop checking labels
He was pleased that the mistake was caught early
Explanation:
Paul says, ‘Good job’ and ‘This helps us improve safety procedures,’ which shows he was positive about the early catch.
5.
What does Jessica suggest should happen next?
Staff should be trained to double-check labels every time
Paul should remove the incident from the system
The reception staff should stop handling blood tubes
The sample should be sent to the lab again
Explanation:
Jessica says, ‘Train staff to double-check labels every time,’ as the next step to prevent wrong-blood errors.
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