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Listening Quiz: Chiến Lược Chatbot Và Trợ Lý Giọng Nói – Advanced Level
Th4 14, 2024
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bởi
Anna Phạm
trong
Tiếng Anh Nội Dung Số (English for Digital Content)
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1.
What is Jessica mainly discussing with James?
A complaint about a broken device
A plan to improve chatbots and voice assistants
A report on user sales numbers
A request to cancel a software project
Explanation:
Jessica and James discuss a strategy for chatbots and voice assistants, including user experience, personalization, errors, integration, feedback, and goals.
2.
What does Jessica say should be added to voice assistants?
Faster internet access
A larger screen display
More advertising messages
More personalized responses
Explanation:
Jessica says, ‘We should add more personalized responses’ when talking about voice assistants.
3.
How does Jessica suggest reducing errors?
By limiting device integration
By removing user feedback
By making conversations shorter
By using better data training
Explanation:
Jessica says, ‘We can use better data training’ in response to the need to reduce errors.
4.
What can be inferred about Jessica’s strategy for chatbot development?
She thinks voice assistants are less important than chatbots
She wants to stop using multiple devices
She believes chatbots do not need user feedback
She wants several connected improvements rather than one single change
Explanation:
Jessica mentions several goals—better user experience, personalization, fewer errors, smooth integration, feedback, and clear goals—showing she wants multiple connected improvements.
5.
Why does Jessica want to track user feedback?
Because it reduces the need for integration
Because it helps improve future updates
Because it makes conversations more formal
Because it replaces the need for goals
Explanation:
James says, ‘Feedback helps us improve future updates,’ which directly supports Jessica’s plan to track user feedback.
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