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Listening Quiz: Thảo Luận Phân Tích Nội Dung Cạnh Tranh – Advanced Level
Th5 20, 2025
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bởi
Anna Phạm
trong
Tiếng Anh Nội Dung Số (English for Digital Content)
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1.
What is the main topic of Sarah and James’s discussion?
A complaint about customer service delays
A content analysis of their brand and competitors
A review of a new employee training program
A plan to redesign the company office
Explanation:
Sarah says she finished the content analysis, and the rest of the conversation discusses their brand, competitors, ads, guides, social media, and blog content.
2.
What does Sarah say their competitors focus more on?
Blog updates and product guides
Price and variety
Interactive posts and videos
Customer service and online support
Explanation:
Sarah states, ‘They focus more on price and variety.’
3.
What gap did Sarah say competitors have?
They have too many blog posts
They lack clear product guides
They do not offer any discounts
They need better customer service
Explanation:
Sarah says, ‘competitors lack clear product guides.’
4.
What can be inferred about Sarah’s brand from the conversation?
It should stop using social media
It should emphasize service more in its marketing
It has no online presence at all
It competes mainly by lowering prices
Explanation:
James says they should ‘highlight service in ads,’ and the discussion repeatedly focuses on service and content quality as their strengths.
5.
What do Sarah and James decide to do about the blog?
Post regularly to build trust
Use it only for customer complaints
Stop updating it until next month
Replace it with product guides
Explanation:
James says, ‘We should post regularly to build trust,’ and Sarah agrees that consistency is key for growth.
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