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Listening Quiz: Phòng Chống Tham Nhũng Và Gian Lận Trong Chuyển Tiền Mặt – Advanced Level
Th1 31, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhân viên hỗ trợ phát triển (English for Development Aid Worker)
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1.
What is the main topic of Emma and John’s conversation?
Ways to improve customer service calls
The history of banking software
Rules for preventing corruption and fraud in cash transfers
How to process employee vacation requests
Explanation:
The conversation focuses on anti-corruption rules, fraud prevention, and training related to cash transfers.
2.
According to Emma, what should be confirmed besides the recipient’s identity?
Their job title and salary
Their phone number and mailing address
Their bank details and business status
Their age and nationality
Explanation:
Emma says to confirm the recipient’s bank details and business status, not just their ID.
3.
How should transactions be tracked to help prevent fraud?
By sharing information informally with coworkers
By using secure software and keeping detailed records
By asking recipients to sign a paper form only
By waiting until the end of the month
Explanation:
Emma explains that fraud prevention requires secure software and detailed records to track transactions closely.
4.
What should staff do if they see suspicious activity?
Ask the recipient for more documents later
Ignore it unless it happens again
Postpone action until the annual training
Report it immediately to the fraud team
Explanation:
Emma clearly says suspicious activity should be reported immediately to the fraud team.
5.
What can be inferred about the organization’s approach to training?
All staff are expected to receive regular anti-fraud training
Training is only needed when fraud has already occurred
Training is handled by the recipients of cash transfers
Training is optional for experienced staff
Explanation:
Emma says all staff must attend anti-fraud training at least once a year or after updates, which shows it is a regular requirement for everyone.
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