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Listening Quiz: Lên Kế Hoạch Phát Triển Nhân Viên Quốc Gia – Medium Level
Th12 16, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhân viên hỗ trợ phát triển (English for Development Aid Worker)
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1.
What are William and Emily mainly discussing?
A schedule for a company holiday party
A plan to reduce the number of employees
A proposal to replace all training with online meetings
A new staff development plan for their organization
Explanation:
The conversation is about creating a new plan for staff development, including communication skills, technical training, leadership workshops, and ways to measure success.
2.
What does William say is important to improve first?
Customer service policies
Communication skills
Office decorations
Employee salaries
Explanation:
William says, ‘We must improve their communication skills.’
3.
How do William and Emily plan to measure the success of the staff development plan?
By asking customers for complaints only
By surveys and performance reviews
By counting the number of meetings held
By comparing lunch attendance
Explanation:
William says they can use ‘surveys and performance reviews’ to measure success.
4.
What can be inferred about the technical training?
William thinks it should replace communication training
Emily does not think it is important at all
It will probably be added later, not immediately
It has already been completed for all staff
Explanation:
William says technical training is important too, but ‘Maybe next quarter,’ which implies it may be scheduled for later.
5.
What will William do next?
Cancel the online courses
Start the leadership workshops immediately
Prepare a draft by Friday
Send out the staff surveys today
Explanation:
William says, ‘I will prepare a draft by Friday,’ which is the next action he states.
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