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Listening Quiz: Thảo Luận Về Sự Công Bằng Và Khối Lượng Công Việc Trong Luân Phiên Trực Ca – Advanced Level
Th2 11, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư DevOps (English for DevOps Engineer)
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1.
What is Emily mainly discussing with Kevin?
The unfairness of the on-call rotation and how to improve it
The best way to handle customer complaints
A plan to increase the number of night shifts
A new policy for hiring more team members
Explanation:
Emily says the rotation is not fair and that they need a better way to share the work, so the conversation is mainly about improving the on-call rotation.
2.
What does Kevin suggest they track to help balance the work?
The total hours each person works every month
The number of incidents per shift
The number of phone calls Emily receives
How many team members are on vacation
Explanation:
Kevin says, ‘Maybe we can track the number of incidents per shift.’
3.
Why does Emily say the workload is uneven?
Because the team has too many managers
Because the rotation changes every day
Because some people prefer working nights
Because some shifts are much harder than others
Explanation:
Emily explains that some shifts are much harder than others.
4.
What can be inferred about the night shifts?
They are the only shifts Emily is assigned to
They involve more urgent issues than other shifts
They do not need any planning
They are usually easy and quiet
Explanation:
Kevin says night shifts have more urgent issues, which implies they are harder and require more attention.
5.
What will Kevin most likely do next?
Cancel the on-call rotation
Start drafting the new plan
Ask Emily to work all the night shifts
Ignore the issue and keep the same schedule
Explanation:
Kevin says, ‘I will start drafting the plan today,’ so that is the next action he will take.
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Listening Lesson
Vocabulary Flashcards and Quiz
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Tiếp theo:
Listening Quiz: Trình Bày Trường Hợp Kinh Doanh – Easy Level
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