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Listening Quiz: Lên Kế Hoạch Cho Mùa Kinh Doanh Cao Điểm – Medium Level
Th9 9, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thương mại điện tử (English for E-commerce Manager)
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1.
What is Robert and Sophia mainly discussing?
How to organize a company holiday party
How to prepare for an upcoming sales event
How to reduce product prices permanently
How to train new employees for customer service
Explanation:
They are discussing several steps to prepare for the big sales event, such as checking stock, adding staff, improving the website, and planning delivery and support.
2.
What does Sophia say she will ask IT to do?
Hire more delivery drivers
Create new advertisements for the event
Improve the server speed
Review the stock levels
Explanation:
Sophia says, ‘I will ask IT to improve the server speed.’
3.
What does Robert suggest setting up to help customers quickly?
A discount program
A new store location
A training session
A support hotline
Explanation:
Robert says, ‘Let’s also set up a support hotline,’ and Sophia explains that it will help with customer questions quickly.
4.
What can be inferred about the website during the sales event?
It may receive more visitors than usual
It only works on weekends
It will not be used by customers
It is already too expensive to maintain
Explanation:
Robert says the website must handle more visitors, which implies the sales event will likely bring increased traffic.
5.
What will Sophia most likely do next?
Prepare the report for the meeting
Cancel the marketing campaign
Close the support hotline
Reduce the stock levels
Explanation:
Robert says they must review the plan next week, and Sophia replies that she will prepare the report for their meeting.
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