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Listening Quiz: Xây Dựng Lòng Tin Trong Văn Hóa Đề Cao Quan Hệ – Advanced Level
Th9 21, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the main topic of Michael and Linda’s conversation?
How to close a deal quickly with a new client
How to avoid meeting a client in person
How to negotiate only by email
How to build trust with a relationship-oriented client
Explanation:
They discuss focusing on relationships, trust, patience, and understanding the client’s needs in order to work with a relationship-oriented client.
2.
According to Michael and Linda, what should they do to show respect for the client’s culture?
Limit meetings to one formal presentation
Rush to close the deal as soon as possible
Avoid sharing anything personal
Listen carefully to understand the client’s needs
Explanation:
Linda says that listening carefully will show they respect the client’s culture, and Michael agrees they must understand the client’s needs.
3.
What does Linda say will help create a connection beyond business?
Sharing some personal stories
Discussing only prices and deadlines
Sending a contract immediately
Skipping regular follow-ups
Explanation:
Linda responds that sharing some personal stories will help create a connection beyond business.
4.
What can be inferred about the new client?
They only want to communicate by phone
They care more about relationships than quick transactions
They dislike informal events
They are unwilling to meet more than once
Explanation:
Michael says the client values trust more than quick deals, and the rest of the conversation supports that relationships are more important than speed.
5.
What does Michael say will make closing the deal easier?
Avoiding informal events
Reducing the number of meetings
Completing the contract before building trust
Waiting until they trust the company
Explanation:
Michael says that once they trust us, closing the deal will be easier.
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