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Listening Quiz: Giới Thiệu Điều Khoản Giao Dịch Của Chúng Tôi – Medium Level
Th7 18, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the main purpose of Mark’s conversation with Sarah?
To negotiate a new payment plan for a customer order
To explain the company’s trading terms and conditions
To welcome Sarah to the company and discuss her job duties
To discuss problems with a late shipment
Explanation:
Mark says, ‘I will explain our trading terms today,’ and then goes over ordering, payment, delivery, discounts, and returns.
2.
How long do customers have to make payment?
Within 14 days
Within 30 days
Within 5 business days
Within 7 to 10 business days
Explanation:
Mark states, ‘payment is due within 30 days.’
3.
Which payment methods does Mark say the company accepts?
Bank transfer and credit card
Credit card and cash on delivery
Cash and check
Bank transfer and invoice only
Explanation:
Mark says, ‘We accept bank transfer and credit card payments.’
4.
What can be inferred about Sarah’s response to the information Mark gives her?
She wants the terms explained clearly and is checking details
She plans to return the products immediately
She already knew all of the trading terms
She is unhappy because the company will not sell to her
Explanation:
Sarah says, ‘I want to understand clearly,’ and asks follow-up questions about orders, payment, delivery, and returns.
5.
What does Mark say about product returns?
Returns are accepted within 14 days of delivery
Returns must be requested before delivery
Returns are accepted only if payment was made by credit card
Returns are allowed only after 30 days
Explanation:
Mark states, ‘Returns must be made within 14 days of delivery.’
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