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Listening Quiz: Tranh Chấp Chỗ Hành Lý Phía Trên – Advanced Level
Th1 4, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Tiếp viên hàng không (English for Flight Attendant)
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1.
What is the conversation mainly about?
Robert is asking for directions to his seat on the plane.
Emma is announcing a flight delay because of bad weather.
Robert cannot find space for his bag, and Emma helps solve the overhead bin problem.
Emma is selling luggage storage services to passengers.
Explanation:
The conversation focuses on Robert not finding space for his bag and Emma helping by asking other passengers to move their luggage.
2.
What does Emma do after Robert says there is no room left?
She tells Robert to leave his bag at the airport counter.
She asks nearby passengers to adjust their bags politely.
She calls a mechanic to fix the overhead bins.
She asks Robert to wait until the flight lands.
Explanation:
Emma says she will ask nearby passengers politely, and then she asks them to adjust their bags.
3.
What happens after the passengers agree to shift their luggage?
The overhead bins are closed for the flight.
Robert’s bag fits perfectly in the overhead bin.
Robert leaves the plane with his bag.
Emma asks Robert to move to another seat.
Explanation:
Emma says the passengers kindly shifted their luggage, and Robert then says his bag fits perfectly.
4.
How does Robert feel at the start of the conversation?
Confused because he cannot find his seat.
Angry because Emma refuses to help him.
Frustrated because he cannot find space for his bag.
Relaxed because he already found a place for his bag.
Explanation:
Robert says, ‘There is no room left. This is frustrating,’ which shows he is frustrated.
5.
Why does Emma say, ‘This will create more space for others’?
She is telling Robert to put his bag under his seat.
She is apologizing for losing Robert’s luggage.
She is explaining the purpose of asking passengers to adjust their bags.
She is warning that the flight will be delayed.
Explanation:
Emma says this while asking passengers to adjust their luggage, so she is explaining why she is making the request.
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