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Listening Quiz: Thảo Luận Cơ Cấu Tài Chính Của Hợp Đồng Quản Lý Khách Sạn – Advanced Level
Th5 20, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What are Emily and William mainly discussing?
Which employee should handle guest complaints
A plan for renovating the hotel lobby
How to increase hotel room bookings
The financial terms of a hotel management agreement
Explanation:
They discuss fixed fees, incentive fees, cost control, capital expenditure, fee limits, and dispute resolution, all of which are parts of the financial structure of the hotel agreement.
2.
According to the conversation, who usually pays for capital expenditure?
The operator
The owner
The guests
Both parties equally
Explanation:
William says, ‘Usually, the owner pays capital expenses, not the operator.’
3.
Why do Emily and William want to set limits on fees if profits fall?
To protect both parties in bad years
To make the hotel more luxurious
To avoid paying for capital expenses
To increase incentive fees for the operator
Explanation:
Emily says that setting limits on fees when profits fall ‘protects both parties in bad years.’
4.
Why does William say that incentive fees motivate good management performance?
To suggest the owner should pay them only in bad years
To show that they are unrelated to profits
To argue that they replace fixed fees
To explain how they are calculated from hotel profits
Explanation:
Emily says incentive fees depend on hotel profits, and William responds that they motivate good management performance, which explains the purpose of those fees.
5.
What can be inferred about Emily and William’s goal in the conversation?
They are only concerned about guest satisfaction
They have already finished writing the contract
They want to avoid discussing money in the contract
They want the agreement to be clear and fair to both sides
Explanation:
They repeatedly mention making fees fair and clear, writing responsibilities clearly in the contract, protecting both parties, and adding dispute resolution, which shows they want the agreement to be clear and fair.
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