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Listening Quiz: Trình Bày Chiến Lược Tăng Trưởng Năm Năm – Easy Level
Th7 20, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main purpose of Robert and Laura’s conversation?
To announce a new staff training schedule
To compare different hotel design styles
To explain how to book hotel rooms online
To discuss a plan for expanding and improving a hotel group
Explanation:
They discuss a five-year growth plan that includes opening new hotels, improving service, using technology, training staff, increasing marketing, and improving hotel designs.
2.
How many new hotels do Robert and Laura plan to open in five years?
One
Five
Two
Three
Explanation:
Robert says, ‘First, we plan to open three new hotels in five years.’
3.
What will the hotel group use to attract more visitors?
Social media and local ads
Better room prices
Longer business hours
New technology only
Explanation:
Laura says, ‘Marketing will use social media and local ads.’
4.
What can be inferred about the hotel group’s goals?
It expects guests to book by phone only
It plans to stop offering staff training
It only cares about building new hotels, not service
It wants to make guests more satisfied and encourage more people to stay
Explanation:
The conversation mentions customer service, technology for bookings, staff training, marketing, and better designs, all of which support guest satisfaction and attracting more visitors.
5.
Why does Robert say, ‘Thank you for listening. We hope you support our plan’?
To invite the listeners to a hotel tour
To end the conversation without discussing details
To ask the listeners to approve the growth strategy
To apologize for the long presentation
Explanation:
Robert is presenting the plan and asks the listeners to support it, which shows he wants approval or agreement.
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Flashcards và Quiz Từ Vựng: Trình Bày Chiến Lược Tăng Trưởng Năm Năm – Easy Level
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