Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Chiến Lược Giữ Chân Nhân Viên Cho F&B Khách Sạn – Easy Level
Th6 23, 2024
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
‹
1
2
3
4
5
›
1.
What is Olivia and William’s main concern in the conversation?
How to redesign the hotel restaurant
How to keep F&B staff from leaving
How to train new managers
How to attract more hotel guests
Explanation:
The conversation focuses on the problem of many staff leaving the hotel F&B team and the need to keep them.
2.
According to Olivia, why do many staff leave the hotel F&B team?
The work is too hard
They want to move to another city
The hotel closes early
They do not like working with guests
Explanation:
Olivia says the staff leave because ‘the work is too hard.’
3.
Which idea does Olivia mention that might help make staff happy?
Free hotel rooms
More vacation time
Training and rewards
Shorter business hours
Explanation:
Olivia says, ‘Training and rewards might make them happy.’
4.
Why does William say, ‘Good idea. What else can we do?’
He wants Olivia to stop talking about the problem
He agrees with the suggestion and wants more possible solutions
He thinks the problem is already solved
He is asking for directions to the staff room
Explanation:
William responds positively to Olivia’s idea about better pay and then asks for more ways to help keep staff.
5.
What can be inferred about William’s attitude toward the retention plan?
He believes staff should be replaced quickly
He supports taking several steps to help staff stay
He is unwilling to change anything
He thinks rewards are more important than pay
Explanation:
William agrees with the suggestions and says, ‘Let’s start with these steps soon,’ showing support for multiple actions.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Tiếng Anh Khách Sạn: Chiến Lược Giữ Chân Nhân Viên Cho F&B Khách Sạn – Easy Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Thảo Luận Báo Cáo Đánh Giá Văn Hóa – Easy Level
→