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Listening Quiz: Cải Tạo Khách Sạn Và Tình Trạng Phòng – Medium Level
Th5 6, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
A new booking system for online reservations
A plan to open a new hotel wing
A hotel renovation that will affect room availability and guests
A guest complaint about noisy rooms
Explanation:
Sarah explains that the hotel will start renovations next week, many rooms will be closed, and the booking team and guests need to be informed.
2.
How many rooms will be unavailable during the renovation?
About 40 rooms
About 20 rooms
About 10 rooms
About 30 rooms
Explanation:
Sarah says, ‘about 30 rooms will be unavailable.’
3.
How long will the renovation work last?
Three months
Six months
Two weeks
One month
Explanation:
Sarah states that ‘the work will last for three months.’
4.
What can be inferred about the hotel staff’s immediate concern?
They need to update information for bookings and guest communication
They are planning to increase room prices
They want to delay the renovation indefinitely
They are preparing to cancel all reservations
Explanation:
Daniel says they need to tell the booking team, Sarah agrees they must update the system, and they also discuss informing guests before arrival.
5.
Why does Daniel say, ‘We need to tell the booking team’?
He wants the team to prepare for the room closures
He is asking the team to start the renovations
He wants to cancel the hotel repairs
He is complaining about the repair noise
Explanation:
Because about 30 rooms will be closed for three months, Daniel says the booking team needs to be informed so they can update the system.
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