Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Chính Sách Tiền Tip Và Tiền Thưởng Khách Sạn – Medium Level
Th1 18, 2024
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
‹
1
2
3
4
5
›
1.
What are James and Sophia mainly discussing?
The hotel’s tipping and gratuity policy
A schedule for staff training
The hotel’s food menu
How to prepare guest rooms
Explanation:
The conversation focuses on how tips and gratuity are handled at the hotel.
2.
According to James, are tips required for every guest?
No, tips are optional but appreciated
Guests can only tip with cash
Only large groups must tip
Yes, every guest must leave a tip
Explanation:
James says, ‘No, tips are optional but appreciated.’
3.
What gratuity charge does the hotel add for large groups?
10%
A fixed $15 fee
15%
20%
Explanation:
James explains that the hotel adds a 15% gratuity for large groups.
4.
Who receives the gratuity money?
The guests who paid the bill
The front desk manager
The housekeeping department only
It is shared among the service staff
Explanation:
James says the gratuity money is shared among the service staff.
5.
What can be inferred about Sophia after this conversation?
She already knew the tipping policy well
She is confused about the hotel’s pay scale
She wants to change the gratuity amount
She understands the policy better than before
Explanation:
Sophia says, ‘This helps me a lot,’ which shows she has learned and now understands the policy better.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Flashcards và Quiz Từ Vựng: Cuộc Họp Xem Xét Thiết Kế Quy Trình – Medium Level
Tiếp theo:
Listening Quiz: Office Design Presentation for Tech Company – Medium Level
→