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Listening Quiz: Quản Lý Yêu Cầu Truyền Thông Trong Khủng Hoảng – Easy Level
Th12 8, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the conversation mainly about?
How Paul plans to cancel all media interviews
How to write a promotional message for a hotel event
How Mia wants to leave the hotel immediately
How Mia and Paul will handle reporters during a hotel crisis
Explanation:
Mia and Paul discuss how to respond to many reporters outside during a hotel crisis, including checking facts and preparing a clear message.
2.
What does Paul want Mia to do first before giving any statement?
Call the reporters outside
Prepare the final press release
Tell the team to leave the hotel
Gather the information
Explanation:
Paul says they must check all facts first, and Mia responds, ‘I will gather the information.’
3.
What should they say if reporters ask questions they cannot answer?
They will update the reporters later
They have no comment at all
They should guess the answers
They will only answer after the crisis ends
Explanation:
Paul says, ‘We should say we will update them later.’
4.
What can be inferred about Paul’s approach to the situation?
He wants to be careful and avoid spreading incorrect information
He thinks the reporters already know all the facts
He wants to ignore the reporters completely
He believes giving a statement immediately is always best
Explanation:
Paul says they should check all facts first and that honesty is very important, which shows he wants to avoid giving wrong information.
5.
Why does Mia say, ‘That sounds smart’?
She agrees that saying they will update reporters later is a good response
She is asking Paul to prepare a longer speech
She is upset that the reporters are outside
She wants Paul to stop speaking to the media
Explanation:
Mia says this right after Paul suggests they should tell reporters they will update them later, so she is agreeing with that plan.
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