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Listening Quiz: Quy Trình Bảo Mật Sảnh Khách Sạn Qua Đêm – Medium Level
Th11 1, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What are William and Anna mainly discussing?
How to improve security procedures in the hotel lobby overnight
How to plan a morning cleaning schedule
How to train guests to use the hotel gym
How to decorate the hotel lobby for guests
Explanation:
William and Anna discuss several security measures for the hotel lobby overnight, including cameras, the front desk, doors, guest entrance, and the alarm system.
2.
What does William say should stay alert?
The maintenance team
The front desk
The lobby lights
The hotel manager’s office
Explanation:
William says, ‘Also, the front desk should stay alert.’
3.
What does Anna say she will do about the cameras?
Replace them with new ones
Turn them off after ten
Check the camera system tonight
Move them to the side doors
Explanation:
Anna says, ‘I will check the camera system tonight.’
4.
What can be inferred about Anna’s role in this conversation?
She is visiting to inspect the restaurant
She is a guest staying overnight
She is planning a lobby party
She is responsible for carrying out security instructions
Explanation:
Anna agrees to check the cameras, remind staff, lock doors, put up signs, and tell staff to call William, which shows she is responsible for carrying out the security instructions.
5.
What will Anna do to help guests use the correct entrance?
Leave the side doors open
Ask guests to choose any door they want
Put signs to guide the guests
Move the front desk away from the entrance
Explanation:
Anna says, ‘I will put signs to guide the guests,’ which supports helping guests use the main entrance only.
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