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Listening Quiz: Sáng Kiến Bền Vững Cho Buồng Phòng – Advanced Level
Th10 2, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
A meeting about increasing the number of cleaning shifts
A request to replace all housekeeping staff
A discussion of a new sustainability plan for housekeeping
A complaint about cleaning quality in the hotel
Explanation:
Sophia explains a new sustainability initiative for the housekeeping team, including reducing water and energy use and using eco-friendly products.
2.
How will the team reduce water use?
By using low-flow spray nozzles and recycling greywater
By washing everything with hot water
By hiring more staff to clean faster
By limiting cleaning to once a week
Explanation:
Sophia says they will use low-flow spray nozzles and recycle greywater to reduce water use.
3.
What will the team use for cleaning products?
Eco-friendly and biodegradable products only
Strong chemical cleaners
Only imported products
Products that require more water
Explanation:
Sophia states that they will use eco-friendly and biodegradable products only.
4.
What can be inferred about Sophia’s plan?
It focuses only on decorating the housekeeping area
It will eliminate the need for staff training
It is designed to lower costs by reducing resource use
It is meant to make cleaning less frequent
Explanation:
The plan includes reducing water and energy use and tracking savings, which suggests it is intended to use fewer resources and likely lower costs.
5.
Why does Sophia mention training and feedback from the team?
To make sure the team supports and adapts to the changes
To replace the cleaning machines with new ones
To show that the team will not be involved in the project
To announce a new schedule for the housekeeping staff
Explanation:
Sophia says they will involve the team in training and feedback, showing that she wants the team to support the changes and help implement them.
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