Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Cảm Ơn Khách Trung Thành Quay Lại – Advanced Level
Th8 11, 2025
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
‹
1
2
3
4
5
›
1.
What is the main purpose of the conversation?
To negotiate a lower room rate
To discuss a problem with a hotel reservation
To explain the hotel’s new breakfast menu
To welcome a returning guest and show appreciation for his loyalty
Explanation:
Olivia welcomes Kevin back, thanks him for his loyalty, and says the hotel is happy to have him, showing the conversation is mainly about welcoming and appreciating a returning guest.
2.
What kind of room does Kevin like staying in?
A room with extra beds
A room with a sea view
A room on the top floor
A room near the lobby
Explanation:
Olivia says, “We remember you like the room with the sea view,” and Kevin agrees that it is perfect for him.
3.
What did Olivia and the hotel prepare for Kevin?
A free airport shuttle
A guided tour of the city
A late check-out
His favorite breakfast for tomorrow
Explanation:
Olivia says, “We also prepared your favorite breakfast for tomorrow.”
4.
What can be inferred about Kevin’s experience at this hotel?
He plans to complain about the service
He feels uncomfortable staying there
He has never stayed there before
He is a valued and satisfied guest
Explanation:
Kevin says he enjoys staying there, the service is excellent, and he feels valued as a guest, so it can be inferred that he is satisfied and appreciated.
5.
Why does Olivia tell Kevin, “If you need anything else, just ask me”?
To remind him to pay his bill immediately
To ask him to leave the hotel soon
To show that she is available to help him
To offer him a different breakfast choice
Explanation:
Olivia says his comfort is very important and invites him to ask if he needs anything else, which shows she is available to help.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Listening Quiz: Thảo Luận Triển Khai Âm Thanh Không Gian – Easy Level
Tiếp theo:
Listening Quiz: Nộp Đơn Khiếu Nại UDRP Cho Kẻ Chiếm Giữ Tên Miền – Easy Level
→