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Listening Quiz: Managing a Delivery Shortfall – Medium Level
Th5 19, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhà thiết kế nội thất (English for Interior Designer)
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1.
Which items are missing from the shipment?
Chairs and lamps
Tables and sofas
Desks and curtains
Beds and mirrors
Explanation:
Sarah says the chairs and lamps are not here.
2.
What did the supplier say they could do?
Replace the entire shipment
Send substitutes
Cancel the order
Lower the price
Explanation:
Sarah says she spoke to the supplier, and they can send substitutes.
3.
How quickly can the substitutes be delivered?
Within two days
By the end of the month
Within one week
Immediately
Explanation:
Sarah states that the supplier can deliver the substitutes within two days.
4.
Why does Robert ask Sarah to confirm the order right away?
He wants to wait for more information
He wants to change the supplier
He wants to cancel the shipment
He wants to accept the substitutes quickly
Explanation:
Robert says the two-day delivery works, so he asks Sarah to confirm the order now.
5.
What can be inferred about Robert’s attitude toward the substitute items?
He is satisfied with them despite the differences
He believes they are better than the originals
He does not want any replacement items
He thinks they are unacceptable
Explanation:
Robert accepts the plan after hearing the substitutes are slightly different but good enough and can be delivered in two days.
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