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Listening Quiz: Live Delivery Incident and Flight Diversion – Medium Level
Th9 27, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Điều phối viên logistics (English for Logistics Coordinator)
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1.
What is the conversation mainly about?
Olivia is asking Robert to cancel all client orders immediately.
A delivery flight must divert because of bad weather and will be delayed.
A delivery team is preparing cargo for an international shipping route.
The cargo has been damaged and must be replaced.
Explanation:
The conversation focuses on a delivery flight diverting because of bad weather, causing about a two-hour delay.
2.
How long will the delivery be delayed?
About one hour
About 30 minutes
Until the next day
About two hours
Explanation:
Robert says there will be a delay of about two hours.
3.
What does Robert say about the cargo?
It will be sent by another plane.
It has been lost during the flight.
It is secure and handled carefully.
It must be unloaded immediately.
Explanation:
Robert directly says that the cargo is secure and handled carefully.
4.
Why does Olivia tell Robert to make sure the clients know about the delay?
She wants Robert to cancel the flight right away.
She thinks the delivery team is already informed.
She believes the cargo is unsafe and should be returned.
She wants the clients to receive an immediate update about the change.
Explanation:
Olivia asks for the clients to be informed because the delivery is delayed and she wants them updated about the change.
5.
What can be inferred about Robert’s next step?
He will move the cargo to a different delivery flight immediately.
He will wait for the weather to improve before speaking to anyone.
He will contact the delivery team and then update the clients.
He will ask Olivia to handle all communications herself.
Explanation:
Robert says he has not informed the delivery team yet, that he will contact them now, and that he will send the clients an update immediately.
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