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Listening Quiz: Hướng Dẫn về Tính Năng Mới cho Bản Phát Hành Lớn – Advanced Level
Th11 10, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý marketing (English for Marketing Manager)
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1.
What is the main topic of the conversation?
A complaint about customer service problems
A briefing about new features for an upcoming major release
A meeting to plan a company picnic
A discussion about hiring new team members
Explanation:
Paul is giving a briefing about several new features, improvements, and how to explain them to customers.
2.
What improvement was made to the dashboard layout?
It automatically sends all alerts by email
It now includes video tutorials
It works only on newer phones
It is easier to navigate and helps users find reports faster
Explanation:
Paul says the dashboard layout was improved, and Anna confirms that users can find reports faster because it is easier to navigate.
3.
What can customers do with the new real-time notifications?
Use them only on mobile phones
Choose which alerts they want to receive
Edit the dashboard layout themselves
Turn them off permanently
Explanation:
Paul says customers can customize the notifications and choose which alerts to receive.
4.
What does Paul suggest about the best way to explain the new features to customers?
Focus on benefits and keep the language simple
Only send written instructions without demos
Use technical terms to sound more professional
Avoid mentioning the mobile app improvements
Explanation:
Paul directly says to use simple language and focus on benefits and ease, which implies a customer-friendly explanation.
5.
What does Paul say will help customers understand the new features quickly?
A printed handbook
A phone survey
A longer training session
Demo videos
Explanation:
Paul says, ‘Yes, demos will help customers understand quickly,’ referring to demo videos.
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