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Listening Quiz: Phản Hồi Khách Hàng và Lộ Trình Sản Phẩm – Advanced Level
Th7 9, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý marketing (English for Marketing Manager)
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1.
What is the main topic of Emily and Daniel’s conversation?
A training session for new employees
A discussion about customer feedback and updating a product roadmap
A complaint about a broken mobile app
A plan for opening a new company office
Explanation:
Emily and Daniel discuss customer feedback, the features users want, and how to update the product roadmap.
2.
Which features do customers want the most, according to Emily?
A lower price and longer warranty
Better mobile support and faster loading times
More color choices and new packaging
Additional staff support and phone service
Explanation:
Emily says customers want better mobile support and faster loading times the most.
3.
When do Emily and Daniel plan to start development?
At the end of the year
This week
After the next report is finished
Next month
Explanation:
Emily says, ‘We plan to start development next month.’
4.
What can be inferred about Emily and Daniel’s team?
They want to ignore user opinions for now
They are unsure whether customers use mobile devices
They are using customer feedback to decide what to improve next
They have already completed all planned updates
Explanation:
They discuss customer feedback, identify requested features, and plan to use that input to update the product roadmap.
5.
Why does Daniel say, ‘We should also track how users like the updates’?
He is asking Emily to stop the development plan
He thinks the current feedback report is unnecessary
He wants to make sure future improvements are based on more feedback
He wants to change the topic to budgeting
Explanation:
Daniel’s comment shows that he wants the team to gather ongoing feedback so future improvements can be guided by user responses.
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Tiếng Anh Marketing: Phản Hồi Khách Hàng và Lộ Trình Sản Phẩm – Advanced Level
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Flashcards và Quiz Từ Vựng: Chọn Vật Liệu Cho Ứng Dụng Nhiệt Độ Cao – Easy Level
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