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Listening Quiz: Quản Lý Kỳ Vọng Bên Liên Quan Sau Hạn Chế Kỹ Thuật – Advanced Level
Th4 5, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý marketing (English for Marketing Manager)
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1.
What problem did Paul report to Jessica?
The delivery team was unavailable.
The project budget was reduced.
The stakeholders requested a new feature.
A technical issue limits the system’s capacity.
Explanation:
Paul says they found a technical issue, and then explains that it limits the system’s capacity.
2.
By how long will the delivery be delayed?
One month
Two weeks
Three weeks
One week
Explanation:
Paul states that the issue will delay the delivery by two weeks.
3.
What are Paul and Jessica mainly discussing?
How to manage and communicate a delay to stakeholders
How to increase the system’s capacity immediately
How to cancel the project and start over
How to train the project team on new software
Explanation:
The conversation focuses on the technical issue, the resulting delay, and how to inform stakeholders clearly and transparently.
4.
Why does Paul want to prepare a clear message before telling the stakeholders?
He wants to avoid mentioning the delay entirely.
He plans to ask the stakeholders to change the system themselves.
He wants to make sure the explanation is honest and easy to understand.
He is waiting for Jessica to write the message for him.
Explanation:
Paul says he wants to prepare a clear message, and both speakers emphasize being honest, transparent, and clear.
5.
What can be inferred about Jessica’s attitude toward the situation?
She thinks the delay should be hidden from the stakeholders.
She is certain the issue can be fixed without any delay.
She believes the team should respond proactively and protect trust.
She thinks the project should be abandoned.
Explanation:
Jessica suggests explaining the problem and solution, offering alternatives, and highlighting the benefits of the plan, which shows a proactive approach focused on maintaining trust.
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