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Listening Quiz: Bài Học Rút Ra từ Chương Trình Đã Hoàn Thành – Advanced Level
Th8 30, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Cán bộ chương trình NGO (English for NGO Program Officer)
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1.
What is the conversation mainly about?
A discussion of the budget for a new office building
A review of lessons learned from a completed program
A plan to hire a new team of designers
A complaint about delays in shipping materials
Explanation:
Emma says she has the lessons from the program, and they review communication, resources, training, testing, and user feedback to improve the next design.
2.
What problem did the team have with communication?
It happened only at the end of the project
It was often unclear
It was too expensive
It was limited to managers only
Explanation:
Emma says, ‘we found communication was often unclear,’ and David says this caused delays.
3.
What does David say should be done to help new staff?
Hire only experienced workers
Give them fewer tasks at first
Reduce their workloads immediately
Provide more training sessions
Explanation:
Emma says training was not enough for new staff, and David responds that more training sessions will help next phase.
4.
What can be inferred about the user feedback collected during the program?
It was not useful for improving the design
It was collected before the program began
It was useful and should be gathered throughout the project
It was only gathered from the team members
Explanation:
Emma says feedback from users was very useful, and David adds that they should gather feedback continuously, not just at the end.
5.
What will Emma do after the conversation?
Revise the program schedule with David
Prepare a summary report for the team
Meet with users to collect more feedback
Start testing the next design immediately
Explanation:
At the end, Emma says, ‘I will prepare a summary report for the team.’
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