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Listening Quiz: Nói về Chính Sách Mới – Easy Level
Th7 11, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quan hệ công chúng (English for Public Relations Specialist)
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1.
What are John and Sarah mainly discussing?
How to write a formal complaint
How to schedule a company party
How to announce a new policy to employees
How to train new employees
Explanation:
They are discussing the best way to tell employees about the new policy, including being clear, kind, and respectful.
2.
According to Sarah, what should they do to prepare the employees first?
Wait until employees ask questions
Hold a meeting right away
Change the policy again
Send a simple email first
Explanation:
Sarah says, ‘Yes, a simple email will prepare them.’
3.
What does John say they must explain to the employees?
How much the policy costs
Who created the policy
Why the policy changed
When the policy will end
Explanation:
John says, ‘We must explain why it changed.’
4.
What can be inferred about the new policy?
It was created to cancel the meeting
It is likely easy for everyone to accept immediately
It only affects John and Sarah
It may cause concern or questions among employees
Explanation:
They describe the topic as sensitive, say they should listen to concerns, and give employees time to ask questions, which suggests the policy may worry employees.
5.
Why does Sarah suggest they keep their tone calm and respectful?
To show that the policy will not change
To end the conversation quickly
To avoid making employees feel upset or confused
To make the email shorter
Explanation:
Sarah says a calm and respectful tone will help everyone understand, so her intention is to communicate the policy without upsetting employees.
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Listening Lesson
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