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Listening Quiz: Họp Đội ngũ Hằng tháng – Advanced Level
Th2 22, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhà hàng (English for Restaurant Manager)
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1.
What is the main purpose of Sophia and Daniel’s conversation?
To explain how to use the customer app
To introduce new employees to the team
To discuss team feedback, upcoming events, and new plans
To announce that the product launch has been canceled
Explanation:
The conversation is a monthly team meeting where they review service feedback, discuss upcoming events, and talk about new initiatives.
2.
What issue did some customers mention in the feedback?
Response times were slow
The app was difficult to download
The team was unfriendly
The service was too expensive
Explanation:
Sophia says that some customers mentioned slow response times.
3.
What event is scheduled for Friday?
A feedback workshop
The product launch
A customer app demonstration
The annual team building
Explanation:
Sophia says the annual team building is scheduled for Friday.
4.
What can be inferred about the customer app idea?
It has already been completed
It is meant to replace the team meeting
It is intended to improve service for customers
It will only be used by team members
Explanation:
Sophia says they plan to introduce a customer app, and Daniel adds that it will make service easier and faster, so the app is meant to improve service for customers.
5.
What does Sophia say the team should do after the meeting?
Start the product launch immediately
Cancel the annual team building
Collect more suggestions for app features
Train the new customers
Explanation:
Sophia says, ‘Let’s collect more suggestions after the meeting.’ She is referring to ideas for features to include in the customer app.
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