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Listening Quiz: Hướng dẫn về sự kiên trì và sự áp đặt – Medium Level
Th7 19, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
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1.
What is the main topic of Mia and Paul’s conversation?
How to make a sales call longer
How to close a deal immediately
The difference between persistence and pushiness in sales
Why Paul should stop making sales calls
Explanation:
Mia tells Paul he was too pushy, explains that persistence is good but pushiness can hurt, and gives advice on balancing the two.
2.
What does Mia say Paul should do if the prospect seems annoyed?
Stop being pushy
Offer a discount right away
End the call immediately
Keep talking until they agree
Explanation:
Mia says, ‘If they seem annoyed, you are too pushy,’ which means Paul should back off and stop being pushy.
3.
What advice does Mia give Paul for his next call?
Ask questions and give them space to answer
Call only when the prospect is available
Talk more and ask fewer questions
Use a more aggressive tone
Explanation:
Mia specifically says, ‘Ask questions and give them space to answer.’
4.
What can be inferred about Mia’s attitude toward Paul’s performance?
She is trying to help him improve his sales calls
She believes he was completely correct
She thinks he has no chance to improve
She wants him to change careers
Explanation:
Mia gives Paul specific advice, explains the difference between persistence and pushiness, and encourages him to practice, so she is helping him improve.
5.
Why does Paul say, ‘I want to improve’?
To ask Mia for a new job
To disagree with Mia’s comments
To show that he is willing to learn from Mia’s advice
To end the conversation quickly
Explanation:
Paul says he wants to improve after Mia explains how to balance persistence and pushiness, showing he is receptive to her feedback.
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