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Listening Quiz: Giải thích sự cố ngừng hoạt động production cho ban quản lý cấp cao – Medium Level
Th9 1, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư phần mềm (English for Software Engineer)
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1.
What is the conversation mainly about?
A meeting to hire more employees
A discussion about a sales target for the month
A plan to launch a new customer service feature
A report on a production outage and the response to it
Explanation:
Paul and Mia discuss a production outage, its cause, its impact on customers and finances, and how they will respond.
2.
How long did the outage last?
About two hours
The entire day
About three hours
About one hour
Explanation:
Paul says, ‘It lasted for two hours.’
3.
What caused the outage?
A customer complaint
A server failure
A software training error
A power shortage
Explanation:
Paul states that ‘A server failure caused the problem.’
4.
What estimated financial loss did Paul mention?
About ten thousand dollars
About one hundred thousand dollars
About twenty-five thousand dollars
About fifty thousand dollars
Explanation:
Paul says, ‘We lost about fifty thousand dollars.’
5.
What will Paul most likely do next?
Begin hiring new sales staff
Prepare a report for senior management
Cancel the backup system plan
Ask customers to repair their own accounts
Explanation:
Mia says they should inform senior management soon, and Paul replies, ‘I will prepare a report for them,’ so preparing the report is the next likely step.
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