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Listening Quiz: Báo cáo khẩn vấn đề giao hàng đến lãnh đạo nhà cung cấp – Easy Level
Th9 21, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý chuỗi cung ứng (English for Supply Chain Manager)
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1.
What is the conversation mainly about?
Complaining about the quality of office furniture
Discussing how to cancel an upcoming business meeting
Choosing a new company to handle marketing
Planning how to inform supplier executives about serious delivery delays
Explanation:
James and Sophia discuss delivery problems and agree to contact the supplier’s executives with details and a meeting request.
2.
What will James include in the email?
Only an apology for the delay
A request to change the company logo
The dates and late shipments
A list of new product ideas
Explanation:
Sophia tells James to include the dates and late shipments in the email.
3.
Why does Sophia say a meeting will show they are serious about the problem?
Because it shows they want to fix the issue quickly
Because the supplier executives requested it earlier
Because it will help them avoid writing an email
Because it will cancel the delayed deliveries immediately
Explanation:
Sophia says the meeting will show they are serious, and earlier she says they need the executives’ help to fix the problem fast.
4.
What can be inferred about James and Sophia’s feelings toward the supplier?
They want to keep a good relationship if possible
They have already decided to stop working with the supplier
They are not worried about the delays
They think the supplier is improving service quickly
Explanation:
Sophia says they want to keep good relations if possible, which implies they prefer to preserve the relationship if they can.
5.
What will James most likely do next?
Write the email explaining the delivery issues
Call a new supplier immediately
Cancel the meeting with the executives
Ignore the delays for now
Explanation:
James says, ‘I will write an email explaining the delivery issues,’ so that is the next clear action.
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