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Listening Quiz: Đào Tạo Cho Việc Ra Mắt Sản Phẩm Mới – Medium Level
Th6 30, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên viết tài liệu kỹ thuật (English for Technical Writer)
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1.
What is Daniel and Emma mainly discussing?
A customer complaint about a phone app issue
A thermostat repair appointment for Emma’s house
A new smart home thermostat and the upcoming training for it
A meeting to cancel the product release
Explanation:
The conversation is mainly about learning a new product, a smart home thermostat, and preparing for the training session.
2.
How can customers control the thermostat?
By calling customer service
By pressing a wall switch only
By using a mobile app
By sending an email
Explanation:
Daniel says the thermostat has a mobile app, which lets customers control it with their phones.
3.
When is the training session?
Next week at 10 AM
Tomorrow at 10 AM
Tomorrow at 2 PM
Today at 10 AM
Explanation:
Daniel says the training session is tomorrow at 10 AM.
4.
What training materials did Daniel prepare?
A list of customer names
Audio recordings only
A printed handbook and posters
Slides and videos
Explanation:
Daniel states that he prepared slides and videos.
5.
What will Emma likely do after the conversation?
Review the training materials tonight
Send Daniel the product brochure
Cancel the training session
Start the test immediately
Explanation:
Emma says, “I will review the materials tonight,” so it is reasonable to infer that she will do that after the conversation.
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