Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Cấp Lại Vé Sau Khi Thay Đổi Lịch Trình – Advanced Level
Th12 1, 2025
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Hướng dẫn viên du lịch (English for Tour Guide)
‹
1
2
3
4
5
›
1.
What is the conversation mainly about?
Choosing a different airline with lower fares
Canceling Robert’s trip and requesting a refund
Planning a new vacation itinerary
Reissuing Robert’s ticket after the airline changed his schedule
Explanation:
The conversation focuses on Emma helping Robert reissue his ticket because the airline changed his flight schedule.
2.
How long does Emma say the reissue process will take?
About 30 minutes
Until the next day
About 10 minutes
One hour
Explanation:
Emma says, ‘It will take about 10 minutes to complete.’
3.
What does Emma say about the cost of the schedule change?
The airline covers the cost
The cost will be split between them
Robert must pay a change fee
She does not know yet
Explanation:
Emma says, ‘No, the airline covers the cost for schedule changes.’
4.
What can be inferred about Emma’s attitude toward Robert’s situation?
She is trying to make the process easy for him
She is unsure how to help him
She is annoyed by his questions
She wants him to cancel his trip
Explanation:
Emma says, ‘I want to make this easy,’ and offers several ways to help, which shows she is trying to make the process easy for Robert.
5.
What will Emma do after the ticket is ready?
Wait for Robert to call her back
Ask Robert to book a new hotel
Cancel the original ticket immediately
Notify Robert as soon as it is done
Explanation:
Emma says, ‘I will notify you as soon as it is done,’ so she will let Robert know when the ticket is ready.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Flashcards và Quiz Từ Vựng: Dùng AI Để Cá Nhân Hóa Nội Dung – Easy Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Đào Tạo Về Giảng Dạy Phù Hợp Văn Hóa – Medium Level
→