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Listening Quiz: Thảo Luận Về Mẫu Hình Bối Rối Của Người Dùng – Medium Level
Th12 6, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhà thiết kế trải nghiệm người dùng (UX) (English for UX Designer)
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1.
What are Daniel and Mia mainly discussing?
How to train engineers to use reporting software
How to redesign the company website’s homepage
A new password policy for all customers
User confusion on the login page and possible fixes
Explanation:
They talk about users being confused on the login page and suggest fixes such as improving error messages, warning before leaving, and tracking results.
2.
What problem do some users have when they click the back button?
They see an unreadable warning message
They are sent to the wrong page
They cannot reset their password
They lose their data
Explanation:
Mia says some users click the back button and lose their data.
3.
What does Daniel say he will ask the engineers to do?
Rewrite the login page completely
Prepare the report for next week
Start working on the fixes
Create a new product team
Explanation:
Daniel says, ‘I will ask the engineers to start working on these fixes.’
4.
Why do Daniel and Mia want to track whether the changes reduce confusion?
To see if the fixes actually improve the user experience
To find out which engineer worked fastest
To decide whether the login page should be removed
To check whether users prefer the back button
Explanation:
They say they should track the changes and that data will help them see if users improve, which means they want to know whether the fixes are effective.
5.
What will Mia do for the next meeting?
Test different colors and sizes for the messages
Ask the engineers to begin the fixes
Prepare the report for the meeting
Update the product team with the plan
Explanation:
Mia says, ‘I will prepare the report for that meeting,’ referring to the meeting next week.
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