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Listening Quiz: Thảo Luận Về Tự Động Hóa Quy Trình Với Nhóm Vận Hành – Advanced Level
Th7 28, 2025
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bởi
Anna Phạm
trong
Tiếng Anh Thương Mại (English for Business)
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1.
What is the main topic of Emily and Kevin’s conversation?
Planning the launch of a new sales campaign
Reviewing employee vacation schedules
Discussing a proposal to automate a work process
Choosing a new office location
Explanation:
They discuss a new automation proposal, including its costs, training, implementation timing, downtime, and success measures.
2.
Why does Emily say the company can begin implementation next month?
Because they need time to hire new staff
Because the team has already completed training
Because implementation will start after training the team
Because the system is already fully installed
Explanation:
Emily says, “We can begin next month after training the team,” so implementation starts after training.
3.
How does Emily say the company will avoid major downtime during the change?
By stopping all work for one day
By replacing the whole system at once
By doing the change in stages
By postponing the project indefinitely
Explanation:
Emily explains, “We plan to do it in stages to avoid major downtime.”
4.
What can be inferred about Kevin’s attitude toward the automation proposal by the end of the conversation?
He supports the project and is willing to help
He thinks training is unnecessary
He wants to cancel the proposal because of the costs
He remains unsure and does not want to participate
Explanation:
Kevin says, “I am ready to support this project,” which shows he is willing to help and supports the proposal.
5.
What will Emily and Kevin use to measure whether the project is successful?
The number of customer complaints and new hires
Monthly revenue and advertising reach
Employee attendance and office size
Error rates and processing time improvements
Explanation:
Emily says they will “track error rates and processing time improvements” to measure success.
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