Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Quan Sát Để Tìm Nhu Cầu Ẩn – Advanced Level
Th6 23, 2024
—
bởi
Anna Phạm
trong
Tiếng Anh Thương Mại (English for Business)
‹
1
2
3
4
5
›
1.
What is the main purpose of Emma and Mark’s conversation?
To plan an observation in order to discover hidden user needs
To compare different software products for a new purchase
To decide which user should be interviewed first
To discuss a software bug that must be fixed immediately
Explanation:
They talk about observing how the user handles the software, collecting data, and finding hidden requirements.
2.
What does Emma say they should do before asking the user about the issue?
Collect more data first
Ask another team member for help
Create a new software version
Stop observing and write the report
Explanation:
Emma says, ‘Not yet. We first need to collect more data.’
3.
What does Mark notice about the user that may suggest a need for efficiency improvements?
The user sometimes uses shortcuts
The user avoids clicking any buttons
The user forgets their password often
The user asks many questions during testing
Explanation:
Mark says, ‘I noticed they sometimes use shortcuts,’ and Emma responds that shortcuts show they want efficiency improvements.
4.
What can be inferred from Emma’s response when Mark asks whether they should suggest adding more shortcuts later?
Emma plans to ask the user immediately about shortcuts
Emma believes shortcuts are not useful to users
Emma thinks the observation is already finished
Emma wants to confirm the need before making any suggestion
Explanation:
Emma says, ‘Yes, after we confirm this is a real need,’ which implies she wants confirmation before suggesting changes.
5.
Why does Emma tell Mark to look for hesitation or confusion?
To check whether the software is too expensive
To help identify possible hidden requirements
To find out whether the user is lying
To decide which buttons should be removed
Explanation:
Emma says, ‘Look for any hesitation or confusion too,’ and later explains that the observations will help them find hidden requirements.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Listening Quiz: Xử Lý Tràn Cống Tại Khu Vực Tắm Biển – Medium Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Nói Chuyện Về Giá Bán – Easy Level
→