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Listening Quiz: Cuộc Gọi Discovery Với Lead Mới – Easy Level
Th1 11, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What is the main purpose of this conversation?
To explain how to make handmade clothes
To introduce Sophia’s team members
To discuss Sophia’s business needs and challenges
To schedule a social media training session
Explanation:
Daniel asks Sophia about her business, current challenges, marketing tools, website, and goals, so the conversation is mainly about understanding her business needs.
2.
What does Sophia say her business sells?
Customer data
Handmade clothes
Website designs
Marketing tools
Explanation:
Sophia says, ‘We sell handmade clothes online.’
3.
How does Sophia describe her sales?
They are new and unpredictable
They are steady but expensive
They are low and slow
They are high and growing quickly
Explanation:
Sophia states that their sales are ‘low and slow.’
4.
What does Sophia say about her current website?
It only works on mobile phones
It is not available online
It is hard to update and slow
It is easy to update and very fast
Explanation:
Sophia says her website is ‘hard to update and slow.’
5.
What can be inferred about Sophia’s business goals?
She wants to keep using only social media
She wants to focus only on website speed
She wants to stop selling online
She wants to increase sales and attract more customers
Explanation:
Sophia says they want to ‘grow sales and get more customers,’ which shows their goal is to increase sales and attract more customers.
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