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Listening Quiz: Xử Lý Sự Cố Đổ Tràn Trong Giờ Phục Vụ – Advanced Level
Th10 3, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Đầu bếp (English for Chef)
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1.
What is the conversation mainly about?
A team discussing how to organize a new menu
A manager explaining how to close the restaurant
A customer asking for help with drinks
Two coworkers handling a spill safely during service
Explanation:
The conversation focuses on John and Laura responding to a spill near table five, using a wet floor sign, and keeping customers safe.
2.
What does John tell Laura to use near the spill?
A tray for drinks
A bucket of ice
A towel for the table
A wet floor sign
Explanation:
John says, ‘Use the wet floor sign too.’
3.
What does Laura say she will do about Mike?
Ask him to help with drinks
Send him to table five
Tell him to clean the floor
Ask him to leave for the day
Explanation:
Laura says, ‘Yes, I will tell him to take over,’ after John asks her to ask Mike to help with drinks.
4.
What can be inferred about the other tables in the area?
They are fine and service is continuing smoothly
Some customers have already left
They are all closed for cleaning
They are being delayed by the spill
Explanation:
Laura says, ‘Yes, everyone is happy and no delays,’ which shows the other tables are okay and service is continuing well.
5.
Why does Laura say she will mop the spill twice?
To make the floor shine
To be safe and make sure it is dry
To avoid using the wet floor sign
To finish faster
Explanation:
Laura says, ‘I will mop it twice to be safe,’ which shows she is trying to ensure the area is dry and safe.
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