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Listening Quiz: Xử Lý Khách Đặt Bàn Đến Muộn – Advanced Level
Th1 14, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Đầu bếp (English for Chef)
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1.
What is the conversation mainly about?
Discussing a staff scheduling conflict
Planning how to handle a late reservation arrival
Reviewing customer complaints from earlier in the day
Choosing a new menu for the restaurant
Explanation:
Emma and William discuss a reservation arriving late and coordinate several tasks to prepare for the guests.
2.
How late will the reservation arrive?
In 20 minutes
At the end of the day
In 10 minutes
In 30 minutes
Explanation:
Emma says, ‘They will arrive in 20 minutes.’
3.
What will Emma ask the kitchen staff to do?
Serve only drinks first
Cancel some of the dishes
Prepare faster without rushing
Close the kitchen early
Explanation:
William asks if the kitchen can prepare faster without rushing, and Emma says she will ask them to prioritize the dishes.
4.
What can be inferred about William’s priority?
He wants the kitchen to work efficiently while maintaining quality
He wants the guests to arrive later than planned
He wants to keep service fast even if quality drops
He wants Emma to stop helping at the entrance
Explanation:
William says they need to adjust the kitchen pacing and also says, ‘We want to keep the quality high,’ showing he values efficiency and quality together.
5.
What will Emma do when the guests arrive?
Stay at the entrance to greet them
Serve the first course herself
Call the reservation and confirm the time again
Leave the restaurant to check other tables
Explanation:
Emma says, ‘I will stay at the entrance to greet them.’
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