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Listening Quiz: Xử Lý Câu Hỏi Kỹ Thuật Khó – Easy Level
Th1 27, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What is the main focus of the conversation?
A training session on how to fix technical problems
A discussion about pricing and contract terms
A product demo and a question about error-handling features
A complaint about a broken system and a request for a refund
Explanation:
The conversation centers on William giving Emma a demo of the product and answering questions about how the system handles errors.
2.
What does William say about the system’s error handling?
It does not handle errors at all
It automatically recovers from every error
It has basic error checks
It needs to be restarted after each error
Explanation:
William says, ‘The system has basic error checks.’
3.
What feature does Emma ask about after asking how the system handles errors?
User account creation
Data backup scheduling
Mobile app compatibility
Automatic error recovery
Explanation:
Emma asks, ‘Does it support automatic error recovery?’
4.
Why does Emma say, ‘Can you find out and tell me later?’
She wants William to explain the main features again
She wants William to check on the feature and report back later
She already knows the answer and is confirming it
She is ending the demo immediately
Explanation:
Emma asks William to find out about automatic error recovery and tell her later, showing she wants him to check and report back.
5.
What can be inferred about William from the conversation?
He already knows the answer but refuses to share it
He is honest about what he does not know
He is upset that Emma asked a technical question
He wants to stop the demo because he is unprepared
Explanation:
William says he is not sure about the feature and agrees to check, and Emma thanks him for his honesty, which shows he is being honest about his uncertainty.
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Luyện tập thêm về bài học này:
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