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Listening Quiz: Xác Định Người Có Ảnh Hưởng và Người Cản Trở – Medium Level
Th9 3, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
Who are the main influencers in the decision team?
The finance manager and the operations lead
The marketing head and the finance manager
The operations lead and the marketing head
William and Jessica
Explanation:
William says the main influencers are the marketing head and the finance manager.
2.
Who is identified as a strong blocker?
The marketing head
The operations lead
The finance manager
Jessica
Explanation:
William states that the operations lead is a strong blocker.
3.
Why is the operations lead blocking the decision?
He has not been included in the meetings
He disagrees with the marketing strategy
He worries about costs and risks
He prefers a different vendor
Explanation:
William explains that the operations lead is blocking because he worries about costs and risks.
4.
Why does Jessica say, “We should address his concerns carefully”?
She is unsure who the blockers are
She wants to ignore the operations lead
She thinks the blocker’s concerns need to be handled thoughtfully
She plans to replace the operations lead
Explanation:
Jessica says this right after learning that the operations lead worries about costs and risks, showing she wants to handle those concerns carefully.
5.
What will William do next?
Ask Jessica to contact the operations lead
Prepare a cost-benefit analysis
Schedule a meeting with the finance manager
Finalize the decision team map
Explanation:
William says, “I will prepare a cost-benefit analysis.”
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