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Listening Quiz: Ưu Tiên Các Inbound Lead – Medium Level
Th5 26, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What is the conversation mainly about?
How Robert prioritizes inbound leads using a scoring system
How Robert finds new leads to contact
Why Emily thinks lead scoring is unnecessary
How Robert and Emily compare different sales teams
Explanation:
The conversation focuses on Robert’s method for ranking leads with a scoring system based on interest, budget, urgency, and other details.
2.
What factors does Robert use to give points to each lead?
Company size and location
Number of meetings and emails
Interest and budget
Age and experience
Explanation:
Robert says he gives points based on interest and budget.
3.
What does Robert do when two leads have the same score?
He contacts both leads at the same time
He asks Emily to choose one
He looks at company size and location
He ignores both leads for the day
Explanation:
Robert explains that if two leads have the same score, he looks at their company size and location.
4.
What can be inferred about Robert’s work after new information comes in?
He always keeps the same ranking for all leads
He only checks leads with low urgency
He stops using the scoring system altogether
He updates lead scores to reflect the new details
Explanation:
Robert says that scores change when he learns more details, so he updates the scores as new information comes in.
5.
Why does Emily say, ‘This system helps you work smarter, not harder’?
She is suggesting Robert should stop working on leads
She is praising Robert’s scoring system
She is asking Robert to explain urgency again
She is warning Robert about a problem with the system
Explanation:
Emily says this after hearing how Robert prioritizes leads efficiently, so she is clearly complimenting his system.
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