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Listening Quiz: Xem Xét Thời Gian Xử Lý Và Đề Xuất Cải Thiện – Medium Level
Th3 9, 2024
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bởi
Anna Phạm
trong
Tiếng Anh Y Tế
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5
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1.
What is the main topic of the conversation?
A discussion of the team’s turnaround time and ways to improve it
A meeting about customer complaints about product quality
A plan to hire many new employees immediately
A review of office supplies and equipment needs
Explanation:
The team discusses turnaround data, why it slowed, and suggestions to improve it.
2.
How long was the team’s average turnaround time last month?
B 4 days
C 5 days
A 3 days
D 6 days
Explanation:
David says, “Last month, our average time was 5 days.”
3.
What were the reasons David gave for the delay?
A A system outage and bad weather
C Too many meetings and low sales
B More complex cases and some staff shortages
D A new policy and extra paperwork
Explanation:
David says the delay was caused by more complex cases and some staff shortages.
4.
Why does David suggest better task distribution and extra training?
D To replace the current data
B To avoid weekly monitoring
C To change the meeting schedule
A To reduce the turnaround time
Explanation:
David suggests these steps in response to the slower turnaround time, so the purpose is to improve it.
5.
What will David do next according to the conversation?
B Cancel the meeting and wait until next month
A Start the training next week and monitor the data weekly
C Ask Anna to prepare new turnaround data immediately
D Stop tracking the changes after the discussion
Explanation:
David says he plans to start training next week and will monitor data weekly.
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