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Listening Quiz: Tìm Hiểu Mối Quan Hệ Với Đối Thủ – Advanced Level
Th10 4, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What does Michael say he likes about his current provider’s service?
Their customer support is always available
Their prices are the lowest in the market
Their service includes free upgrades
Their delivery is reliable and fast
Explanation:
Michael says they are reliable and fast with delivery.
2.
What does Michael say is sometimes slow?
Their pricing updates
Their customer support
Their initial discount process
Their delivery
Explanation:
Michael says, ‘Sometimes their customer support is slow.’
3.
Why did Michael choose the competitor at first?
They provided extra features
They offered a good initial discount
They promised lower prices forever
They had the fastest support team
Explanation:
Michael says he chose them because they offered a good initial discount.
4.
What would most likely make Michael consider switching providers?
A company that gives a larger initial discount
A provider that only offers a lower price
A provider with slower delivery but more ads
A service that is better overall than his current one
Explanation:
Michael says he would consider switching if the new service is better overall.
5.
What is the main purpose of the conversation?
To negotiate a final contract price for a new provider
To arrange a delivery schedule for an order
To discuss Michael’s satisfaction with his current provider and what could make him switch
To explain how Michael started his own business
Explanation:
The conversation is about Michael’s current provider, what he likes and dislikes, and what might make him switch.
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Listening Quiz: Tích Hợp E-commerce Với Customer Data Platform – Medium Level
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Tiếng Anh Kế Toán: Viết Thư Giới Thiệu Trong Lĩnh Vực Kế Toán – Medium Level
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