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Listening Quiz: Thảo Luận Về Khối Lượng Công Việc Và Sự Kiệt Sức Của Nhà Phân Tích – Advanced Level
Th10 21, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên an ninh mạng (English for Cybersecurity Analyst)
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1.
What are Michael and Emma mainly discussing?
A disagreement about who should manage the team
The analysts’ heavy workload and ways to reduce burnout
The company’s annual budget for office supplies
A new training program for incoming analysts
Explanation:
They discuss that analysts are very busy, worry about burnout, and consider solutions such as better monitoring, hiring more analysts, and improving automation.
2.
About how many alerts does each analyst handle daily?
About seventy to eighty alerts
About thirty to forty alerts
About fifty to sixty alerts
About ten to twenty alerts
Explanation:
Emma says that each analyst handles about fifty to sixty alerts each day.
3.
How are the analysts’ stress or fatigue levels being monitored?
By managers checking in informally
By a formal tracking system
By an outside health consultant
By weekly written reports from analysts
Explanation:
Emma says they are not tracking stress or fatigue formally and rely on managers to check in.
4.
What can be inferred about Michael’s concern?
He thinks the current workload may be harming the analysts
He believes the analysts need less training
He is satisfied with the current system
He wants to replace the managers immediately
Explanation:
Michael says the analysts seem very busy, worries about burnout, and suggests better monitoring, hiring more staff, and improving automation.
5.
What will Emma do next?
She will schedule a meeting for next week
She will assign each analyst fewer alerts immediately
She will hire new analysts by herself
She will cancel the current monitoring system
Explanation:
At the end of the conversation, Emma says, ‘I will schedule it for next week,’ referring to the meeting they decided to plan.
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