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Listening Quiz: Leo Thang Cảnh Báo Mức Độ Nghiêm Trọng Cao – Easy Level
Th12 8, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên an ninh mạng (English for Cybersecurity Analyst)
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1.
What is the main topic of the conversation?
A report of unusual server activity that needs urgent escalation
A plan to launch a new product campaign
A discussion about scheduling a routine meeting
A request to replace broken office equipment
Explanation:
The conversation is about a high-severity alert involving unusual server activity and the need to escalate it urgently.
2.
What is the alert about?
A power outage in the building
Unusual activity on the server
A software update that failed to install
A missing file on Emily’s computer
Explanation:
William says, ‘There is unusual activity on the server,’ which identifies what the alert is about.
3.
What does William ask Emily to do?
Shut down the server immediately
Call the client for more information
Ignore the alert until tomorrow
Escalate the issue to tier-two
Explanation:
William tells Emily, ‘Yes, please escalate this to tier-two.’
4.
What can be inferred about the situation?
The issue is definitely resolved already
Emily is unsure whether to report the problem
William wants to keep the issue secret
The team considers the alert important and urgent
Explanation:
William says the alert is high-severity and tells Emily to make sure tier-two knows it is urgent, so the situation is clearly important and urgent.
5.
What does Emily say she will do right away?
Contact the customer support desk
Wait for more details before acting
Send an alert message to the team
Check the server herself before reporting anything
Explanation:
Emily says, ‘I will send an alert message right away,’ which shows she will alert the team immediately.
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