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Listening Quiz: Rà Soát Luân Phiên Trực Ca Và Leo Thang – Advanced Level
Th4 26, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư DevOps (English for DevOps Engineer)
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1.
According to Olivia, what should the team do first if there is an issue during on-call duty?
Update the contact list
Call the team lead first
Log the incident after it is resolved
Call the operations manager immediately
Explanation:
Olivia says they should call the team lead first if there is an issue.
2.
What will Olivia do by the end of today?
Update the contact list
Review the on-call rotation schedule
Contact the operations manager
Check whether the rotation is fair
Explanation:
Olivia says, ‘I can update the list by the end of today.’
3.
What does Robert likely want the team to do by reviewing the escalation steps?
Avoid making changes to the schedule
Stop logging incidents for now
Handle issues quickly and without delays
Contact only the operations manager
Explanation:
Robert says they must follow the steps strictly to avoid delays, which shows he wants issues handled quickly.
4.
What is the main purpose of the conversation?
To discuss vacation plans for the team
To decide who should leave the team lead role
To review on-call rotation responsibilities and escalation procedures
To introduce a new operations manager
Explanation:
The conversation focuses on on-call days, escalation steps, updating the contact list, logging incidents, and fairness of the rotation.
5.
Why does Robert remind the team to log all incidents properly?
Because it makes the rotation shorter
Because it replaces the need to call the team lead
Because it is required only for fair schedules
Because logging helps track and learn from issues
Explanation:
Olivia explains that logging helps the team track and learn from issues, which is why Robert reminds them to do it.
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