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Listening Quiz: Thảo Luận Thực Hiện Đơn Hàng Thương Mại Điện Tử Cho Thị Trường Mới – Medium Level
Th8 28, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thương mại điện tử (English for E-commerce Manager)
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1.
What are Robert and Anna mainly discussing?
How to train customer service staff at headquarters
How to advertise a product in social media
How to reduce product prices for existing customers
How to set up e-commerce fulfilment for a new market
Explanation:
They discuss delivery, warehouses, packaging, returns, local delivery companies, and customer support for a new market, which all relate to e-commerce fulfilment planning.
2.
Why does Robert say they should use local delivery companies?
They can provide packaging materials
They already have local warehouses
They know the area better
They offer the lowest shipping prices
Explanation:
Robert says, ‘Yes, they know the area better,’ which is his reason for using local delivery companies.
3.
What do Robert and Anna say about local warehouses?
They should be replaced by packaging centers
They will be closed next week
They are already ready to use
They need to find good locations
Explanation:
Robert says the local warehouses are ‘not yet’ ready and that they need to find good locations.
4.
What can be inferred about the new market?
Customers there prefer only online chats for support
The market does not require fast delivery
The team already has all logistics in place
The company is making several changes to fit local needs
Explanation:
The conversation shows they must adjust delivery, packaging, returns, local delivery, and support to match the new market, so several changes are being planned.
5.
What will Anna most likely do next?
Ask Robert to choose a different product line
Look for ways to reduce product prices
Start working on the points Robert mentioned
Cancel the meeting for next week
Explanation:
Anna says, ‘Okay, I will start working on these points,’ so her next action is to begin working on them.
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