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Listening Quiz: Xem Xét Trì Hoãn trong Báo Cáo – Medium Level
Th1 27, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Bác sĩ (English for Doctor)
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1.
What is the main topic of the conversation?
A plan to change the hospital’s billing system
A discussion about a delayed patient report and how to fix the problem
A conversation about hiring new doctors for the clinic
A request to cancel a patient’s appointment
Explanation:
The speakers discuss a complaint about a delayed report, identify the delay in the review step, and plan to address it.
2.
According to John, where does the report take too long?
At the final delivery stage
In the review step
While printing the report
During patient registration
Explanation:
John says, ‘The report takes too long in the review step.’
3.
What does Anna suggest may be causing the delay?
The patient entered the wrong information
The report was lost in the mail
The reviewers may be busy or short staffed
The computer system was turned off
Explanation:
Anna says, ‘Maybe the reviewers are busy or short staffed.’
4.
What can be inferred about John after the conversation?
He wants to ignore the complaint and wait
He believes the patient is responsible for the delay
He plans to speak with the reviewers and update the patient
He has already fixed the workflow completely
Explanation:
John says he will talk to the reviewers today and also update the patient, which shows he plans to address both issues.
5.
What will John most likely do next?
Talk to the reviewers about speeding up the reviews
Cancel the patient’s report
Ask Anna to leave the office
Start a new complaint form
Explanation:
John says, ‘I will talk to the reviewers today,’ so speaking to the reviewers is the next stated action.
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