Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Giải Thích Giá Trị Hơn Là Giá Cả – Easy Level
Th10 17, 2024
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
‹
1
2
3
4
5
›
1.
What are Sarah and Paul mainly discussing?
How to lower the price to match a competitor
How to cancel a customer’s order
How to explain the product’s value compared with a cheaper competitor
How to advertise a new product online
Explanation:
They discuss a customer who found a cheaper competitor option, and Paul advises Sarah to explain their product’s quality, service, and extra benefits.
2.
What extra benefits does Paul mention that their product offers?
A longer warranty and a refund policy
More colors and larger sizes
Free support and faster delivery
A lower price and free shipping
Explanation:
Paul says, ‘We offer free support and faster delivery.’
3.
According to Sarah, what did the competitor not include?
A customer satisfaction guarantee
Free support and faster delivery
Top quality and good service
A lower price match
Explanation:
Sarah says, ‘The competitor does not include those benefits,’ referring to the free support and faster delivery Paul mentioned.
4.
Why does Paul tell Sarah to emphasize the value, not just price?
He wants Sarah to ask the customer to choose the competitor
He wants Sarah to give the customer a discount immediately
He wants Sarah to ignore the customer completely
He wants Sarah to explain the product’s advantages over the cheaper option
Explanation:
Paul advises Sarah to explain why their product is better and to emphasize the value, which shows he wants her to highlight their advantages over the competitor’s lower price.
5.
How does Sarah feel after talking with Paul?
Ready to respond
Uninterested in the situation
Confused and unsure
Angry at the customer
Explanation:
Sarah says, ‘Thanks, Paul. I feel ready to respond,’ which shows she feels prepared after their discussion.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Listening Quiz: Quản Lý Các Ưu Tiên Xung Đột – Easy Level
Tiếp theo:
Tiếng Anh Hóa Học: Thuyết Trình Kết Quả Kiểm Soát Quy Trình Thống Kê – Medium Level
→