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Listening Quiz: Bảng Điểm Đánh Giá Hiệu Suất Nhà Phân Phối Quốc Tế – Easy Level
Th6 24, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the main purpose of the conversation?
To announce the top distributor for the month
To discuss a new scorecard for evaluating distributors
To explain how to increase customer feedback
To plan a sales meeting with customers
Explanation:
Anna and Daniel discuss what should be included in a new scorecard for distributors, including sales, activity, and service.
2.
What will be used to measure sales performance?
Customer feedback
Calls and meetings
A total score
Monthly sales numbers
Explanation:
Anna says, “We can use monthly sales numbers” to measure sales performance.
3.
What two activities should be tracked on the scorecard?
Sales and service
Feedback and ratings
Monthly totals and rankings
Calls and meetings
Explanation:
Anna says, “We should track calls and meetings” when Daniel asks about activity.
4.
How will service quality be rated?
By counting meetings
By monthly sales numbers
By combining all three areas
By customer feedback
Explanation:
Anna says, “Customer feedback will show service quality.”
5.
Why does Daniel say, “This will help us choose the best distributors”?
He thinks customer feedback is the only factor in the scorecard
He expects the scorecard to replace all distributor meetings
He understands the scorecard will compare distributors using several measures
He believes the scorecard will be used to set sales prices
Explanation:
The conversation explains that the scorecard combines sales, activity, and service, so Daniel infers it can help select the best distributors.
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